1. Information We Collect
We collect information you provide directly to us, such as when you create an account, request services, or communicate with us.
Personal Information
- Name and contact information (email, phone number, address)
- Business information and marketing preferences
- Communication records and service history
2. SMS/Text Messaging Privacy
When you opt-in to receive SMS messages from Verde Media, we collect and use your phone number in accordance with the following practices:
Phone Number Collection & Use
- Phone numbers are collected only with explicit consent
- Used exclusively for agreed-upon marketing and service communications
- Stored securely and not shared with third parties without consent
- Subject to carrier regulations and A2P messaging compliance
A2P Messaging Compliance
Our SMS communications operate under A2P (Application-to-Person) messaging standards through registered DLC (Direct Local Campaigns). This ensures:
- Compliance with TCPA (Telephone Consumer Protection Act)
- Registration with The Campaign Registry (TCR)
- Adherence to carrier-specific messaging policies
- Proper message classification and delivery optimization
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Send marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights & Choices
SMS Opt-Out Rights
- Reply STOP to any SMS to immediately opt-out
- Reply HELP for customer support
- Contact us directly to update your preferences
Data Rights
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
7. Cookies & Tracking
We use cookies and similar technologies to improve your experience on our website and analyze usage patterns.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
- Email: privacy@verdemedia.com
- SMS Opt-out: Reply STOP to any message
- SMS Support: Reply HELP to any message